Privacy Policy

Last Updated: January 30, 2025

Our Privacy Promise

Auditory processes all voice-to-text transcription 100% locally on your device. Your audio recordings and transcriptions never leave your Mac. We do not collect, store, transmit, or have access to your voice data. This is privacy by design, not privacy by policy.

1. Introduction

Auditory ("we," "our," or "us") is a product of Tactical Edge AI, LLC. This Privacy Policy explains how we handle information in connection with our voice-to-text transcription application and website.

We are committed to protecting your privacy. Unlike cloud-based transcription services, Auditory is designed from the ground up to process everything locally on your device.

2. Information We Do NOT Collect

Because Auditory processes everything on-device, we do not collect:

  • Audio recordings or voice data
  • Transcription text or content
  • Translation data
  • Usage patterns within the application
  • Microphone access data
  • Any content you create or process with Auditory

3. Information We May Collect

We may collect limited information in the following circumstances:

3.1 License Verification

When you purchase and activate a license, we collect:

  • Email address (for license delivery and support)
  • License key (to verify valid purchase)
  • Device identifier (hashed, for license activation limits)

This information is processed securely and is not linked to any usage data.

3.2 Website Analytics

Our website may use basic analytics to understand traffic patterns. This includes:

  • Page views and referring URLs
  • Browser type and operating system
  • Geographic region (country level only)

We do not use this data to identify individual users.

3.3 Support Communications

If you contact us for support, we may retain:

  • Your email address and name
  • Support ticket content
  • Technical information you voluntarily provide

4. How We Use Information

The limited information we collect is used exclusively for:

  • License verification and management
  • Providing customer support
  • Improving our website and services
  • Communicating important updates about the application

5. Data Security

We implement industry-standard security measures to protect any data we do collect:

  • Encrypted data transmission (TLS/SSL)
  • Secure payment processing through Stripe
  • Limited data retention
  • Access controls and monitoring

6. Third-Party Services

We use the following third-party services:

  • Stripe: For payment processing. Stripe's privacy policy applies to payment data.
  • Analytics: Basic website analytics that do not track individual users.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at privacy@tacticaledgeai.com.

8. GDPR Compliance

For users in the European Economic Area (EEA):

  • We process data based on contract performance (license fulfillment) and legitimate interests
  • You have additional rights under GDPR including data portability and the right to lodge complaints
  • Our EU representative can be contacted at the address below

9. CCPA Compliance

For California residents:

  • We do not sell personal information
  • We do not share personal information for targeted advertising
  • You may request disclosure of data collected and deletion

10. HIPAA Considerations

Because Auditory processes all data locally on your device and we never have access to your transcriptions, the application is inherently suitable for environments requiring HIPAA compliance. No Business Associate Agreement is required as we are not a business associate under HIPAA.

11. Children's Privacy

Auditory is not intended for use by children under 13. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: privacy@tacticaledgeai.com
Company: Tactical Edge AI, LLC